[Jack's smile brightens back up some at his first response.]

Hey. I appreciate it, but I don't want to put you out of your way. Anyway, this baby needs some pretty specialized stuff. She wasn't made to be that easily cracked open.

[He looks down like he's trying to formulate a shopping list in his head.]

We're talking a set of precision screwdrivers, side cutters, half dozen different types of pliers, some tweezers, a de-soldering tool, files, pick-up tool hex wrench...utility knife, some strippers... that's pretty much just for getting in. You need a voltage detector, and a bunch of other stuff once you get to figuring out what's wrong. Let alone fixing it and putting it back together. But it's mostly stuff anyone who works on electronics'll already have, and anything they don't I can probably swing something.

[His shrug is just about visible on camera, and he looks maybe a hint guilty at all the over-share before something occurs to him.]

But like I said - I appreciate it, and I just realized I didn't even ask for your name.